Live CE Webinars

 

What are they, and how do they work?

Webinars are over-the-internet courses conducted in real-time that allow students to receive the highest quality instruction while watching from their own computer, tablet or smartphone. Webinars combine the convenience of online courses with live instruction and interaction with the instructor. Our webinars have a chat box which allows students to ask questions and participate in the course, making for a more dynamic learning experience. Best of all, at the end of the Webinar, there is no test required for CE credit to be earned!

At Professional Insurance Agents (PIA) of Michigan we want our Webinars to provide the best possible simulation of a live classroom environment. It is for this reason that NONE of the Webinars you take from us are pre-recorded; they all take place in real-time and are taught by the instructor who authored the course. Our instructors use a webcam so you will hear and see him/her teach, address questions and provide answers – all in real-time!

All that you need to take Michigan PIA Webinars are working computer speakers and a good internet connection. Webinars occur at a scheduled date and time, below is a list of our available Webinar courses.

After the conclusion of the webinar Michigan PIA will verify your attendance with the class administrator and file your CE credits online with the Michigan Department of Insurance and Financial Services (webinar fees must be paid in full in order to file CE credits).

 

Available Webinars

 

An Hour with Cathy: Certificates of Insurance – Headaches & Remedies

Instructor: Cathy Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP
Approved 1 CE
This course will familiarize the participants with some of the issues faced by insurance professionals when they issue Certificates of Insurance for their customers.

Click to Register

 

Mastering Business Income: Tools & Tips to Keep Insureds Flush

Instructor: Terry L. Tadlock, CIC, CPCU, CRIS

Approved 3 CE

Many insurance pros know it’s the (indirect) loss after the (direct) loss that kills the business. Unfortunately, many lack an understanding of Business Income and related coverages to the point where such may not even be offered to an insured! This course is designed to dive deep into this essential coverage and prove to agents why it may be the most important insurance a business can have.

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All-Things Ethics: Agent Obligations, Standards, Authority and More

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS

Approved 3 CE

This course uses a variety of scenarios to assist agents in ethical decision making. We will review several examples of agent obligations to insureds, carriers and others. We will discuss agency standards with regards to ethics, agent authority as perceived by others, and a variety of other situations.

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Bots, Crypto, Weed and Other Risks You Never Imagined Insuring (But Here We Are)

Instructor: Steven D. Lyon, CIC, CRM, CPCU, AAI, AIS, ARM, CRIS, MLIS

Approved 3 CE

Big data is watching your every move. Virtual currencies are powering transactions globally. Cars are driving themselves, stuff orbiting the earth can actually hurt you, genetically modified animals and marijuana are everywhere. This mind-blowing course discusses these and many other exposures that just recently would’ve seemed too futuristic to even exist (much less create an insurance concern) but here we are!

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Claims That Will Convince Your Insured to Enhance Their Homeowners Coverage

Instructor: Nicole Broch, CIC, CISR

Approved 3 CE

To save a few bucks, consumers are quick to strip off valuable coverage from their homeowners policy and/or buy coverage that doesn’t match their exposure.  This course will review several claims and coverage examples agents can use to talk their insureds through the importance of adequate homeowners coverage and endorsements to make the policy as broad as possible.

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Covering Online Fraud and Employees Who Turn Out to Be Crooks

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Approved 3 CE

This course discusses two of the coverages available under commercial crime policies, with a focus on the Insurance Services Office (ISO) Commercial Crime program.  We will begin with a discussion of the difference between Discovery and Loss Sustained coverage triggers.  We will discuss Employee Theft coverage, the use of Employee Theft coverage to satisfy ERISA requirements and how the Employee Dishonesty coverage in the BOP differs from the Employee Theft Coverage in the Crime program.  We will move on to a discussion of Computer and Funds Transfer Fraud including adding coverage for Fraudulent Impersonation/Social Engineering losses.

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Ethical Dilemmas in Insurance and the Responsibilities of Agents

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Approved 3 CE

This course begins with an overview of ethics and various approaches to ethical decision-making. We will discuss the responsibilities of the insurance producer to prospects and clients, insurance carriers, and to third parties.  Throughout the course, we will discuss various ethical dilemmas insurance producers face and possible solutions.

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Marriage, Kids, Money, Assisted Living and Everything Between: Home and Auto Exposures For Life

Instructor: Scott Treen, CIC, CPIA

Approved 3 CE

This course looks at several common home and auto policy concerns which may escalate during certain times of the insured’s life cycle. Issues created by marriage (and its dissolution), having kids, making money, college, roommates, stuff in storage, entity ownership of property, assisted living and other exposures are reviewed.

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The Bad Thing Happened: Handling Commercial Claims & Coverage Disputes

Instructor: Terry Tadlock, CIC, CPCU, CRIS

Approved 3 CE

This course looks at several common commercial lines insurance policies and examples of actual claims that challenged the coverage (or lack thereof) provided.  Agents who take this course will gain expertise in various coverage scenarios and be better positioned to advocate for the insured not if but when the bad thing happens.

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Inflation and Personal Lines: Helping Insureds Understand Why It Matters and What to Do

Instructor: Nicole Broch, CIC, CISR

Approved 3 CE

Personal lines insurance consumers know the pinch of inflation on seemingly all goods and services. What’s the impact on personal insurance rates and coverage?  This course reviews several factors as to how inflation across other industries impacts personal insurance and how to explain this to insureds. We’ll discuss options in various policies that can help insureds avoid underinsurance and help agents avoid E&O claims stemming from underinsurance situations.

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An Hour with Cathy: Commercial Property Valuation Options (aka “How Big is the Check?!”)

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Approved 1 CE

This course begins with a discussion of various types of valuation in commercial property insurance including replacement cost and actual cash value.  We will discuss coinsurance, changes in values over the course of the policy term, state over-insurance laws as well as valued policy laws and functional valuation.

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“Wait…What the #^&* Just Happened?!” Fourteen Personal Lines Issues To Know Before It’s Too Late 

Instructor: Scott Treen, CIC, CPIA

Approved 3 CE

This course dives deep into common personal lines policies to pull out fourteen frequently misunderstood coverage issues. Insurance pros who attend this course will gain valuable insight into these issues, how they could create a problem at claim time and strategies to ensure they don’t.

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An Hour with Nicole: Why Personal Lines Deductibles Always Confuse Insureds

Instructor: Nicole Broch, CIC, CISR

Approved 1 CE

Deductibles are commonly understood when agents sell and service a policy. However, applying

deductibles to a loss may work a little differently than insureds (and sometimes agents!)

expect.  This course uses several examples to fortify an agent’s understanding of both general

and unique applications of deductibles in common personal lines policies.

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Homeowners Deep-Dive: What You Need to Know About the Most Recent Forms

Instructor: David Thompson, CPCU, AAI, API, CRIS

Approved 3 CE

After many years in the making, the Insurance Services Office’s (ISO) latest edition of its Homeowners forms contain numerous features not seen in prior editions. Insurance pros who take this course will dive deep into the forms and gain expertise on many features including some that benefit the insured and some that don’t.

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Cyber Coverage: Protecting Your Insureds From Hackers, Liars, & Really Bad Bots

Instructor: Catherine Trischan, CPCU, CRM, CIC, ARM, AU, AAI, CRIS, MLIS, TRIP

Approved 3 CE

The technology upon which today’s business depends creates new exposures for our insureds.  We will examine the most common first and third-party exposures, including the laws concerning privacy and security of personal information and the effect they can have on our insureds.  We will review some of the coverages available in the Cyber insurance market and discuss things to consider when selecting a product.

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An Hour with Dave: All-Things Ordinance or Law (Personal and Commercial)

Instructor: David Thompson, CPCU, AAI, API, CRIS

Approved 1 CE

While many insurance pros are familiar with the term “Ordinance or Law”, many don’t have a keen understanding of its role in a homeowners or commercial property policy. This course reviews examples of ordinances and laws regarding damaged structures, the policy exclusions for compliance exposures as well as methods to insure them.

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